Our drinking water comes from the Rocky Creek dam, Emigrant Creek dam, Marom Creek weir and the Wilsons River. These water sources are located in several catchments in the Northern Rivers.
A CATCHMENT IS AN AREA THAT FEEDS WATER TO A CREEK, RIVER OR OTHER WATER BODY. CATCHMENTS PROVIDING OUR WATER ARE:
Rocky Creek catchment
Wilsons River catchment
Emigrant Creek catchment
For more information about local water catchments go to the Rous Water website.
Visit Rous Water website Water Loss
One of Ballina Shire Council’s priorities is managing leaking and broken pipes to ensure we minimise our water loss.
Council has a Pressure Leakage Management Plan that allows us to monitor and control our underground water supply network to reduce our water loss.
HOW CAN YOU HELP?
Water loss can also occur on your property.
You can check your own water loss by turning off all your taps and appliances and simply reading your water meter. If the numbers on your meter change, call a licensed plumber.
Call us on 6686 1497 if you see a water leak or mains break.
If you have a sudden reduction in pressure please check that any isolation valves are fully turned on. This may include your water meter valve and hot water valve.
trouble shooting Save Water at Home
Conserving water is good for the environment and will also save you money.
Where we use water in our homes:
EASY WAYS TO USE LESS WATER
make sure you have a full load before turning on your dishwasher or washing machine
wash fruit and vegies in the sink, or in a bowl of water, and then throw the water on the garden
turn off the tap while you are cleaning your teeth
connect your toilet, washing machine and outdoor tap to Council’s high quality recycled water.
CHECK FOR LEAKING PIPES
near the hot water unit
near the washing machine
near the dishwasher
under the floor
above the ceiling
CHECK FOR LEAKING TAPS AND TOILETS
a leaking tap can waste up to 2,000 litres of water every month
to check to see if your toilet is leaking place a sheet of paper at the back of the bowl - if it remains dry between flushes you do not have a leak.
INSTALL WATER EFFICIENT PRODUCTS SUCH AS
3 star water efficient taps
flow-regulating aerators in taps
3 star water efficient showerheads
When you need to replace your old appliances make sure you choose models that are water and energy efficient and watch your water bills go down.
how much water can you save?
Shower 8 minutes normal showerhead uses
water efficient showerhead uses
Toilet single flush uses
dual flush uses
Washing Machine top loader uses
front loader uses
80 litres Save Water in the Garden
CHOOSE THE RIGHT PLANTS AND SOIL
water the base of your plants, not the leaves
mulch the gardens to reduce moisture and water loss
plant natives or drought tolerant species
if you must water the garden the best times are early in the morning or late afternoon
hosing can use up to 20 litres a minute.
CHECK YOUR WATER METER
Turn off all your taps and check your water meter. If the numbers are still turning you could have a leak. If you don’t know where your water meter is, call us on 6686 4444.
MAINTAIN YOUR POOL
buy a cover for your pool to reduce evaporation
keep the water level of your pool halfway up the skimmer.
MAINTAIN YOUR PROPERTY
wash your car on the lawn
use a broom, rake or outdoor blower to remove dust and leaves
check your outdoor taps for leaks.
INSTALL A RAINWATER TANK OR CONNECT TO RECYCLED WATER
rainwater tanks capture rainwater from your roof which can be used around your garden, or in the home for a toilet or washing machine
recycled water has been treated to a high standard at a wastewater treatment plant to remove impurities and is able to be reused in the garden and for a toilet or washing machine.
Claim a rainwater tank rebate Save Water at Work
UNDERSTAND YOUR WATER USE
read meters daily to make sure you don’t have undetected leaks
benchmark your water use to compare your results with other businesses
check for leaks in taps, pipes, hoses, toilets and urinals.
INSTALL WATER EFFICIENT DEVICES
3 star flow restrictors on taps and showers will save water and reduce splashing
replace single flush toilets with dual flush models.
IMPLEMENT WATER EFFICIENT PROCESSES
mop floors instead of hosing
ask staff to wash dishes in a sink instead of under a running tap
could you install your own wastewater treatment system for long-term savings?
Water restrictions are required during times of dry weather and low rainfall.
Rous Water, the regional bulk water supply authority, notifies councils to implement water restrictions when the level of Rocky Creek dam drops to 60%.
Because of the relatively high rainfall on the far north coast water restrictions are not implemented very often.
Rous County Council
Rous County Council is the regional water supply authority in the Northern Rivers and provides water for most of the residents of the Ballina, Lismore, Byron and Richmond Valley shires from the Rocky Creek and Emigrant Creek dams. Exceptions are Wardell and Meerschaum Vale which are supplied from Marom Creek Weir. This supply is wholly managed by Ballina Shire Council.
Rous County Council provides water to local reservoirs in the Ballina Shire. Ballina Shire Council is responsible for distributing the water to homes and businesses.
For more information go to Rous County Council Fluoride
Fluoride is added to the Ballina Shire drinking water supply under strict standards prescribed by NSW Health. Scientists and governments around the world support water fluoridation as a safe and reliable way to prevent dental decay.
Read the factsheet on fluoridation of Council's water supply HOW IS FLUORIDE ADDED TO OUR DRINKING WATER?
Fluoride is added to Ballina Shire’s drinking water at several locations:
Ballina Shire Council operates a fluoride plant at Marom Creek. This services the Meerschaum Vale and Wardell communities.
Rous Water operates fluoride plants at Clunes, Knockrow, Dorroughby and Corndale. These plants supply fluoridated water to the rest of the Ballina Shire and residents of Lismore, and Richmond Valley.
FOR MORE INFORMATION ON FLUORIDE