Council operates and maintains four water networks:

Drinking Water System Performance

Council's drinking water system comprises:

  • 14,180 connected properties, serving a population of 37,500
  • Council is a reticulator with 93% of the water supply provided as a fully treated bulk supply by Rous County Council. The remainder of the supply is drawn from the Richmond River and two bores (1.2 ML/d)
  • 1 storage dam (total capacity 66 ML)
  • 1 clarifier and sand filter treatment works (3 ML/d), 10 service reservoirs (44 ML), 4 pumping stations, 58 km of transfer and trunk mains and 274 km of reticulation.

Every year Council's performance as a drinking water supplier is benchmarked against the rest of NSW and Australia. Some of the key indicators showed that:

  • Ballina Shire Council reported no water supply public health incidents
  • water quality complaints were above the statewide median of 3 (Indicator 25)
  • compliance was achieved for microbiological water quality (100% of the population, 3 of 3 zones compliant), chemical water quality and physical water quality
  • there were no failures of the chlorination system or the treatment system
  • Ballina Shire Council achieved 90% implementation of the NSW BPM requirements
  • the 2014-15 typical residential bill was $582 which was close to the statewide median of $582 (Indicator 14)
  • the economic real rate of return was 0.3% which was less than the statewide median (Indicator 43)
  • the operating cost (OMA) per property was $510 which was above the statewide median of $400 (Indicator 49).
  • current replacement cost of system assets was $170M ($13,480 per assessment including $2,280 per assessment for bulk supply)
  • cash and investments were $11M, debt was nil and revenue was $11M (excluding capital works grants).

Wastewater System Performance

Council's wastewater system comprises:

  • 13,940 connected properties, serving a population of 36,100
  • 4 sewage treatment works providing advanced secondary and advanced tertiary treatment
  • 74,750 EP treatment capacity (Intermittent Extended Aeration (Activated Sludge) with Membrane Biological Reduction), 116 pumping stations, 78 km of rising mains and 246 km of gravity trunk mains and reticulation
  • 9% of effluent was recycled (Indicator 27) and the treated effluent is discharged to river and ocean
  • 4 Pollution Incident Response Management Plans (PIRMPs) for their sewage treatment works.

Every year Council's performance in treating wastewater is benchmarked against the rest of NSW and Australia. Some of the key indicators showed that:

  • Ballina Shire Council achieved 100% implementation of the NSW BPM requirements
  • sewage odour complaints were above the statewide median of 1 (Indicator 21)
  • Ballina Shire Council reported 3 Category 2 (limited impact) public health incidents
  • Council did not comply with the BOD & SS, P requirements of the environmental regulator for effluent discharge
  • residential growth for 2013-14 was 2% which is higher than the statewide median
  • the 2014-15 typical residential bill was $807 which was above the statewide median of $669 (Indicator 12)
  • the economic real rate of return was similar to the statewide median (indicator 46)
  • the operating cost per property (OMA) was $649 which was well above the statewide median of $430 (Indicator 50)
  • the current replacement cost of system assets was $335M ($22,400 per assessment), cash and investments were $19M, debt was $66M and revenue was $15.5M (excluding capital works grants).

Dial Before You Dig

Council keeps records and maps of all Council infrastructure. For further information, please use the Dial Before You Dig service:

Dial Before You Dig www.1100.com.au