Smart Metering is here! 

Water meters across the shire are read manually on a quarterly basis. Now Council is offering residents and businesses a smarter way to track their water usage in detail.

What is smart metering?

Smart water meters (pictured right) attach to your water meter and record hourly water usage data. The devices use radio technology to store and send this data to a secure Ballina Shire Council database.

Smart metering advantages

Smart meter devices can be used to:

  • collect water usage data that is timely, accurate, reliable and secure
  • help water users become aware of their consumption habits
  • detect leaks rapidly (rather than waiting for quarterly readings)
  • review consumption patterns and apply changes to save on water bills
  • receive weekly water monitoring data via email.

The cost

This optional service is an additional charge on top of ratepayer’s annual water charge and usage costs. Council will install a smart meter on your existing water meter for a one-off charge of $150.

After installation you can subscribe for $20 per year to access your water usage data, which will be emailed to your nominated address. Please note, the subscription payment is to be paid up front on an annual basis. These charges cover Council’s adminstrative costs and the cost of the device itself.

What you'll get

If you choose to install and subscribe to our smart metering service you will receive:

  • a detailed graph of hourly consumption
  • a graph of daily consumption

This data is emailed to your nominated address and the frequency of these emails is customisable.

Business advantages and rebates

For commercial businesses across the shire this new smart metering could help you:

  • better understand your water usage habits
  • detect water leaks more effectively and rapidly
  • review consumption patterns and apply changes to save on water bills

Businesses may also be eligible for funding or rebates through Rous County Council’s Sustainable Water Partner Program. This Program assists businesses to improve water efficiencies and implement water saving plans.
To find out more, contact Rous County Council on 02 6623 3800 or visit rous.nsw.gov.au

Taggle smart meters

In 2017, Ballina Shire Council engaged Taggle to provide a smarter alternvative for reading water meters. Taggle is a leader in smart metering solutions across Australia and their technology offers timely water readings. Their devices have proven to save money and water for customers. 

To find out more about their technology visit taggle.com.au

How to apply

Complete our online Smart Metering form here

To find out more contact our Water Team on 1300 864 444.